iPad / iPhone : Accessory Not Supported – Smart Keyboard, Cable

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Stealth
Update:

In this article it is very possible to find a solution to the "Accessory Not Supported" error, which appears when you connect an original iPhone, iPad or other Apple accessory.

I was always of the opinion that the original accessories or MFi They are most suitable for Apple devices. From charging and transfer cables data, to external batteries, power sources and smart keyboards.

Sometimes it happens that when we connect to the iPhone a charging cable or data transfer, the message "The message"This accessory may not be supported"Or"Accessory Not Supported“.

Compared to mobile phones or tablets of other brands, those produced by Apple are a little more sensitive when it comes to compatibility. When connecting an accessory produced by other brands to an Apple device, it happens very often to receive notification that it is not compatible. Whether we are talking about a simple data or charging cable, a USB stick or a keyboard for iPad.

iPad Apple Smart Keyboard Folio (Accessory Not Supported)

When we have connected an original accessory to iPad or iPhone, it can happen to receive an alert message for incompatibility. Whether it is a simple data cable USB-C, an adapter or intelligent keyboard like Smart Keyboard Folio or Magic Keyboard for iPad / iPad Pro.

Accessory Not Supported
Accessory Not Supported

Accessory Not Supported
This accessory is not supported by this device.

Why does the Accessory Not Supported error appear when we connect a peripheral compatible to the iPad?

In our case it is about a iPad Pro And an Apple Smart Keyboard Folio keyboard, which is theoretically compatible. However, after several years of use it has begun to be recognized by iPad.

The reasons why this can happen are relatively easy to intuit. IPad and Smart Keyboard Folio are fixed by magnets, and the connection between the keyboard and iPad is made through contact pins on the back of the iPad and on the Smart Keyboard. In our case there are 3 pins that provide the connection.

Smart Keyboard Folio Pins
Smart Keyboard Folio Pins

In this scenario "Accessory Not Supported"It appears most of the time when these contacts have impurities on their surface, they have oxidized (which happens quite rarely) or have liquids on them. A careful cleaning of both the contacts on the iPad and the ones on the Smart Keyboard should solve the problem.

Related: This cable or accessory is not certified and may not work reliably with this IPhone

Other causes from which the alert can appear "Accessory Not Supported" or "Accessory may not be supported"On iPad or iPhone

Other causes from which the alert can occur when connecting an accessory to iPad, iPod touch or iPhone can be:

1. Login ports are dirty with dust, lint or other impurities.

It happens most when we hold the iPhone in our pocket and in the loading port enters lint and other impurities. Then it is very possible that when we connect the data / loading cable, "Accessory Not Suportred" will appear.

2. The accessory is damaged / degraded.

When it comes to a data cable, it in time because of multiple uses can lose its properties. Some conductors or pins inside may degrade, oxid or break.

3. The accessory is not for iPhone, iPad or iPod touch

Even if the connector fits with the IPAD connection port, it is not necessarily that it is compatible. We recommend using original Apple accessories or those certificate MFi.

In conclusion, "Accessory Not Supported"You do not have to worry. Most of the time this alert is solved with a correct cleaning of the connection ports.

I've been writing passionately since 2004 about Windows and Linux operating systems, and since 2010 I've become a fan of Apple University. I'm currently writing tutorials for Mac, iPhone, iPad, Apple Watch, AirPods, and other Apple devices.

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