Video and poor quality pictures (BLUR) on IMESSAGE (Apple Messages) / Causes and Solutions

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Stealth

Apple's messaging system is one of the most used by the owners of iPhone, iPad and Mac. It uses Internet connection and is a very reliable and good alternative to WhatsApp, Facebook Messenger and other similar services. Allows shipping and receiving files, images, video, documents and more, but only if both people in conversation have an Apple device and IMSESAGE service activated.

Many users complain as sometimes Pictures and films received through Messages reach a very poor quality. Very small video files and pictures with blur or pixel, despite the fact that they were sent to very good quality.

Why do you get the pictures and video in poor quality on Messages - iPhone and iPad

The main cause holds the settings ”MessagesBut to the person shipping media files (photo and video). At the bottom in "Settings" → Messages "is an option that if it's tick, Images will be sent to poor quality.

Defriting this option can solve the problem of poor quality for media files.

Another cause from which you receive unclear pictures and low quality video clips, unfortunately you Your mobile operator. You've probably noticed this only happens when you have a connection 3g or 4G. For Optimizing data traffic, mobile telephony operators seek to compress the media content as much as possible to avoid the high volume of traffic. Especially for mobile internet subscriptions with unlimited or very high traffic, included. So if someone sends via messages a video file at 4K resolution, it can reach Very poor quality, if you are connected 3G or 4G at the time of reception of the file.

Depending on the country and the operator, this probe can be related to the “Customer support“.

I've been writing passionately since 2004 about Windows and Linux operating systems, and since 2010 I've become a fan of Apple University. I'm currently writing tutorials for Mac, iPhone, iPad, Apple Watch, AirPods, and other Apple devices.

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